FAQ's
Welcome to our FAQ. We've tried to answer the most frequently asked questions about our products, shipping and more.
Can find your answer? Click the 💬 to the bottom right and ask our awesome 1 Shot® Assistant or support team!
Subscriptions 🔁
How do I manage my subscription orders? 📝
You can easily manage or cancel your subscription purchases anytime by clicking here: MANAGE YOUR SUBSCRIPTIONS
You can also visit our account log-in page (make sure you're logged out) and click the 'Manage Subscriptions' button.
On the subscription log-in page simply enter the email you ordered your subscription(s) with. Then you can view all of your subscriptions and make changes such as editing, pausing, postponing or canceling.
Products 🍬
Below are some common questions about our products
How much caffeine is in a 1 Shot® Energy Chew? ⚡
75mgs of caffeine per chew | There's about as much caffeine in every 1 Shot Energy Chew as you would find in a measured cup of coffee or an 8oz energy drink.
What is the difference between 1 Shot® Energy and Focus Chews? ⚖️
⚠️ Energy Chews = Caffeinated | Immediate Potent Energy & Flavor in a Supplement Taffy Chew ⚠️
🎯 Focus Chews = Caffeine Free | Focus, Nutrition & Immunity in a Tasty Prebiotic Taffy Chew 🎯
1 Shot Energy Chews⚡are a powerful dietary supplement energy chew that packs a punch with 75mg of pure caffeine, along with 600mg of nootropics and antioxidants infused into each piece. They're like a concentrated 5-hour ENERGY shot in a convenient taffy chew form. While many customers love our Energy Chews for their flavor, convenience, and immediate energy effect while chewing, it's important to note that they are highly potent and have a unique flavor profile that may require some adjustment, especially if you're accustomed to sugary and sucralose-filled drinks commonly found on the market.
1 Shot® Focus Chews 🧠 are a caffeine-free taffy "candy" chew that offers both function and flavor! Packed with 50mg of Tyrosine, Vitamins B6, B12, C, D & E, and the mineral Zinc in each piece, they serve as a prebiotic, low-sugar energy boost with added focus and nutrition benefits. They're like those classic FLINTSTONES vitamin tablets we all loved as kids, but in a nutritious taffy "candy" form with an extra kick from the Tyrosine! Perfect for those looking for an alternative to caffeine or a milder and more candy-like taste compared to our potent Energy Chews. Discover a convenient and tasty way to enhance focus, concentration, and well-being!
How many 1 Shot® Energy Chews can I eat in a day? 🔋
1 Shot is all it takes...😎 We recommend a serving size of 1 piece for our Energy Chews! Each taffy chews contains 75mg of pure caffeine and over 600mg of additional nootropics and antioxidants. Imagine if an original 8oz Red Bull worth of energy was concentrated down into a low-sugar, prebiotic Now and Later® taffy! Yeah, they are that awesome 😤.
Similar to most caffeinated energy supplements, it is safe to consume more than one serving throughout the day as needed. Please consume caffeine responsibly by being mindful of your comfort level and the amount you consume.
ℹ️ "For healthy adults...400 milligrams a day—that's about four or five cups of coffee—as an amount not generally associated with dangerous, negative effects. However, there is wide variation in both how sensitive people are to the effects of caffeine and how fast they metabolize it (break it down)."-FDA.gov ℹ️
To stay at or below the FDA recommendation of 400mg per day you could take just over five 1 Shot® Energy Chews a day. If you have any concerns or medical conditions that may be affected by caffeine or amino acids, it is advisable to consult with your doctor.
How many 1 Shot® Focus Chews can I eat in a day? 🧠
1 Shot Focus Chews are best enjoyed in the recommended serving of two pieces, and you can safely indulge in multiple servings throughout the day. Each serving provides a full 100% of your daily value of essential vitamins B6, B12, C, D & E, along with 50% of your daily recommended Zinc intake, accompanied by 100mg of the amino acid Tyrosine.
It's important to note that exceeding fifteen pieces of Focus Chews in a day will surpass the recommended maximum Zinc intake. While Zinc is a beneficial mineral for the body, excessive consumption can have adverse health effects. So, remember to be mindful of your intake, avoid devouring half a bag daily, and find out more below.
Learn more:
Vitamins: https://ods.od.nih.gov/HealthInformation/nutrientrecommendations.aspx
Zinc: https://ods.od.nih.gov/factsheets/Zinc-HealthProfessional/
Tyrosine: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6084775/
How much sugar or artificial sweeteners are in 1 Shot® products? 🍬
Both our Energy & Focus Chews are low in sugar, use plant based ingredients and have absolutely no artificial sweeteners, sugar alcohols or fillers! Our Energy Chews have less than 4 grams of sugar per chew while our Focus Chews have less than 1 gram of sugar per chew!
We use the minimal amount of natural sugar syrups needed to manufacture a chewy taffy "candy" (some natural sugar syrup, like organic brown rice syrup or corn syrup, is required to make a taffy) and we sweeten them further with natural Monk Fruit! This allows us to keep them low in sugar while still being sweet, chewy and tasty.
Are 1 Shot® products FDA approved? 🏅
1 Shot Energy Chews are a dietary supplement, not a drug. Dietary supplements require no approval from the FDA.
With that said, One Shot Energy, LLC products are manufactured in an SQF and FDA certified facility that is 100% FDA compliant. Our manufacturing facilities are audited by and adhere to the requirements of the FDA, CFR 111 and the rigorous SQF manufacturing certification.
Will my chews melt in the heat? Why are my chews hard? 🫠
Over the course of our first year, we spent countless hours tweaking and perfecting our formula to be as stable in different weather environments while keeping them chewy, tasty and free of fillers and fake stabilizers!
Our chews can handle extreme temperature and humidity as long as they are kept sealed in their original packaging! Our chews will get soft in extreme heat, and may be hard to unwrap while hot/soft. If your chews are hot/soft after being in the heat please let them cool at room temperature or pop them in the fridge briefly and they will firm back up and be easy to unwrap and enjoy!
Chews hard or firm? While our chew soften in the heat..they also get firm in the cold! If your chews are a bit firmer than you'd like, you can easily make them a bit softer by warming them up. Just 30 seconds in a pocket, holding them in your hand, or just letting them warm up in your mouth will leave them nice and soft for immediate chewing.
Where is 1 Shot® located/made? 🗺️
Our headquarters, where we also fulfill all of our orders, is in Henderson Nevada about ten minutes away from the Las Vegas strip!
And we manufacture our products at our world class facility in Baja California. Manufactured in an SQF and FDA certified facility that is 100% FDA compliant, our manufacturing facilities are audited by and adhere to the requirements of the FDA, CFR 111 and the rigorous SQF (food safety) manufacturing certification.
What do 1 Shot® chews taste like? 🤤
We offer various flavors based on the product or its flavor variant.
Generally, 1 Shot Energy Chews feature a delightful sour fruity taste with a strong bitter note from caffeine and amino acids.
In contrast, 1 Shot Focus Chews have a more classic "candy-like" flavor while being prebiotic, low in sugar, and rich in beneficial nootropics. For detailed information on 1 Shot product flavors, refer to the flavor descriptions on each product page.
We stand by the deliciousness of all 1 Shot products. Don't just take our word for it - discover what our customers are saying by clicking here.
Are 1 Shot® products plant-based/vegan friendly? 🥬
Indeed, all 1 Shot products are entirely plant-based and vegan friendly. None of our product lines contain any animal-derived ingredients (with the exception of our Voice Drops that are made with Wild Flower Honey which is made by Honey Bees! 🐝).
Will 1 Shot® Energy Chews help me stop drinking energy drinks? 🥤
1 Shot offers a nutritionally minimal alternative to energy drinks and shots. While 1 Shot Energy Chews contain caffeine and amino acids similar to those in energy drinks, they weigh only 6 grams. This means their nutritional impact is far lighter than that of 8 to 24 ounces of liquid loaded with sugars, sucralose, and fillers.
1 Shot Energy Chews can be beneficial because they have a gentler effect on your stomach and nutrition. They are also easy to carry around and take effect quickly through oral absorption while you chew them.
Do 1 Shot® products contain any allergens? 🤧
All 1 Shot products are free of the Big 8 Allergens | Milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, and soy.
Are 1 Shot products certified organic? 🎫
Although our products are not certified organic (to avoid unnecessary costs), they are crafted using organic ingredients. Here's what goes into each:
- Energy Chews: Organic Monk Fruit, Organic Vegetable Glycerin
- Focus Chews: Organic Soluble Corn Fiber, Organic Inulin, Organic Brown Rice Syrup, Organic Monk Fruit, Organic Vegetable Glycerin
- Voice Drops: Organic Brown Rice Syrup, Organic Monk Fruit, Organic Slippery Elm Root, Organic Marshmallow Root, Organic Licorice Root
What is the shelf life of 1 Shot products? 🗓️
All of our products have a 2 year best buy shelf life. This means that after 2 years they will still be safe to consume, but will simply not be guaranteed at their best and may lose potency/flavor.
Fulfillment, Shipping & Returns 📬
Below are some common questions about fulfillment, shipping, returns, and exchanges
Can you pack my order on TikTok!? 📽️
Thank you all so much for the support. We are so thankful that you all enjoy watching us pack your orders! For a chance to see yours packed you can leave a comment on one of our TikTok videos, and also leave a note on your order! We get a lot of requests and wish we could do them all on video, but there is always a chance!! 🙏
How long does shipping take? ⏱️
We do our best to fulfill most orders in 2-3 business days! We can occasionally get flooded and backed up with orders and take day or two longer. Don't worry! We promise your order is in queue and we will get it packed up as soon as possible!
If it has been longer than a week and your order is not showing fulfilled please reach out to us so we can make sure it is not stuck. Thank you so much for all the support!
My package says delivered but it's not here. 📦
We typically send packages with USPS. They are responsible for delivering your package, and all we can do is rely on the tracking! It is incredibly rare for USPS to make a delivery issue. Steps to take if you haven't received your package but tracking shows delivered:
- Please check everywhere that a package could possibly be delivered.
- Check with other household/family members or neighbors.
- Check mailboxes and lockers.
- If you can still not locate your package. Please call you local post office with your tracking number. They have GPS coordinates on every delivery scan and can locate the precise delivery location. Making sure to get you your package.
- If after this you can still not receive your package or believe it was stolen, please contact us and we can start the process to file a shipping claim with USPS. Once the claim has processed we can make sure we refund or get you your product.
Can I cancel or return my order? 📛
Orders can be canceled as long as it has not been fulfilled! If it has already been shipped you will need to request a return.
Returns are accepted for unopened products. If the bag is sealed or the boxes are wrapped in their original shrink wrap, you are eligible for a return. We will send you a return label and process the refund once we receive and verify the items to be unopened and untampered with.
Please reach out to support over our website chat to request a return and start the process!